Australia's Distributor of Nuzest

Vital Health Company Limited is the Nuzest distributor in NZ.  This website and all is information and data will be transferred between the two websites.  Any information that give us will be used by Vital Health Company Limited for Nuzest and their other products.

Disclaimer

The information on this website is not intended or recommended as a means of diagnosing or treating any physical or mental condition. All matters concerning physical and mental health should be supervised by a health practitioner knowledgeable in treating that particular condition

Pricing

All of our prices are quoted in New Zealand dollars (NZD), including GST (Goods and Services Tax). Product prices are regularly updated when price changes are received from our suppliers. International purchases will be charged in New Zealand dollars and may incur international transaction fees from your bank or financial institution if located outside of New Zealand.

Shipping & Delivery

Nuzest is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 2-7 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative, a backorder or a full refund.

We deliver products using CourierPost. Shipping costs are calculated based on the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Shipping Destinations: Nuzest ships goods worldwide via a global network of e-commerce sites. See nuzest.com

All of our orders are delivered through Signature Required courier deliveries, this is why we recommend you give a shipping address where someone is expected to be during the working day. If no one is at the address when the courier calls, a calling card will be left and you will need to arrange a time with the courier for drop off, or you can collect it from the depot.

When you order with us, you can state instructions for the courier to leave the parcel somewhere on your property. However, please note that you do this at your own risk and there is no way to claim your goods should they not arrive, or arrive in an unsuitable condition.

Customer Service

Vital Health/Nuzest is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 2-5 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Marketing Policy

We will use the information we obtain in connection with our SMS/text messaging in accordance with this SMS/Text Notification Privacy Policy. We collect the following personal information about you in the context of our text messaging program: your name, mobile phone number, and texting preferences (opt-ins and opt-outs). We use this information to manage our text messaging program, including to send you text messages.  Your wireless carrier may collect data about your wireless device usage, and its practices are governed by its own policies. We take measures to protect your sensitive personal information but cannot guarantee its security in transit or storage. This SMS/Text Notification Privacy Policy is part of the Nuzest Privacy Policy.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, or are different to the product purchased on the website.

Just return the unused portion within 30 days of receipt. If you have ordered a number of jars, only one can be returned opened. All others must be still sealed. We stand behind our products, we use them ourselves and recommend them to our friends and family.

Security Policy

When purchasing from Vital Health/Nuzest your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us at hello@nuzest.com.au

Mobile Terms of Service

Nuzest Australia

Last updated: Aug. 12, 2025

The Nuzest Australia mobile message service (the "Service") is operated by Nuzest Australia (“Nuzest Australia”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Nuzest Australia’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Nuzest Australia through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Nuzest Australia. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Nuzest Aus or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Nuzest Australia mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Nuzest Aus or email info@nuzest.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.