Terms & Conditions
All of our prices are quoted in Australian dollars (AUD), including GST (Goods and services tax). Product prices are regularly updated when price changes are received from our suppliers. International purchases will be charged in Australian dollars and may incur international transaction fees from your bank or financial institution if located outside of Australia.
2. SHIPPING & DELIVERY
We deliver products Australia-wide using Australia Post or registered Couriers. Shipping costs are calculated based on the size and weight of the products you order, and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 2 business days and shipping times are estimated at between 2-7 business days depending on your location.
International shipping: Nuzest sells goods worldwide via a global network of e-commerce sites. If you are shopping from outside Australia, please use the ‘Region select’ link at the top right of this page or visit www.nuzest.com to find your nearest distributor.
The information on this website is not intended or recommended as a means of diagnosing or treating any physical or mental condition. All matters concerning physical and mental health should be supervised by a health practitioner knowledgeable in treating that particular condition.
4. CUSTOMER SERVICE
Nuzest is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 2-7 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative, a backorder or a full refund.
5. REFUND POLICY
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, or are different to the product purchased on the website.
6. SECURITY POLICY
When purchasing from Nuzest your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us at firstname.lastname@example.org
7. MONTHLY SUBSCRIPTION:
By purchasing a monthly subscription, you agree to an initial and recurring Monthly Subscription Fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy.
For any subscriptions, you must cancel your monthly or yearly Subscription before it renews to avoid the billing of the fees for the next Subscription period.
7.1 BILLING: Subscriptions Automatically Renew Until You Cancel
All amounts are payable and charged: For monthly or yearly subscriptions, at the beginning of the subscription and, because each such subscription renews automatically for an additional period equal in length to the expiring subscription term until you cancel it, at the time of each renewal until you cancel, using the Payment Information you have provided. You must cancel your monthly or yearly Subscription before it renews to avoid the billing of the fees for the next Subscription period.
7.2 CANCELLATION: You can do so through our website by logging in with your Nuzest Account. For any subscriptions, you must cancel your monthly or yearly Subscription before it renews to avoid the billing of the fees for the next Subscription period.
8. GOOD GREEN VITALITY FREE TRIAL PROMOTIONAL OFFER:
For a limited time we are offering a 10 day free trial with every THREE MONTH SUBSCRIPTION PLAN PURCHASED.
By purchasing a three month subscription, you agree to an initial and recurring Monthly Subscription Fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription at any time after the three month period, subject to the terms of our cancellation policy.
Good Green Vitality Free Trial Promotional Offer Inclusions:
- Delivery 1: 10 Serves of Good Green Vitality
- Delivery 2: Promotional box with Good Green Vitality 30 serves, Nuzest Glass Bottle, Nuzest Scoop
- Delivery 3: Good Green Vitality 30 Serves
- Delivery 4: Good Green Vitality 30 Serves
- Delivery 5: Good Green Vitality 30 Serves
After this period it will continue as a regular month to month subscription. Please refer to our Monthly Subscription T&Cs for more information.
8.1 FREE TRIAL CANCELLATION: If you do not wish to continue into a THREE MONTH SUBSCRIPTION PLAN at the end of the trial period, please be sure to cancel at least 24 hours before the trial period ends. You can do so through our website by logging in with your Nuzest Account.
After the trial period is complete, you will receive the first of three monthly deliveries. After this period, you can cancel at any time subject to our standard cancellation policy.
9. SPRING SHAKE PROMOTION: Competition period commences 11th October until midnight 31st December 2021. Competition is open to Australian residents only. To enter, simply scan the QR code at the top of the Nuzest tub and complete the entry form. By entering, you agree that Nuzest has permission to share your uploaded image to their social channels. Winners will be selected at random and will be announced on end January 2021 and will be contacted by the email address provided on the entry form.
10. BLACK FRIDAY PROMOTION: Promotional period (20% off storewide) commences 23rd November until midnight 26th November 2021 (AEDT). Promotional code "BF2021" must be used at checkout to redeem offer. Not to be used in conjunction with any other offer.