Terms & Conditions



The information provided in this article is intended for educational purposes only and is general advice. It should not, nor is it intended to be, relied on as a substitute for individual medical advice or care. If the contents of this, or any other of the blogs in this series raises any concerns or questions regarding your health, please consult a qualified healthcare practitioner.


  1. Pricing


All of our prices are quoted Australia dollars (AUD), including GST (Goods and Services Tax). Product prices are regularly updated when price changes are received from our suppliers.

  1. Shipping & Delivery


We deliver products Australia-wide using Australia Post or registered Couriers.


Orders are dispatched within 2 business days and shipping times are estimated at between 2-7 business days depending on your location.


Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Shipping costs are calculated based on the size and weight of the products you order, and your location.  We charge a flat fee of $10 for anywhere in Australia. For all orders over $80 you will receive free shipping on us.

International shipping:


Nuzest sells goods worldwide via a global network of e-commerce sites. If you are shopping from outside Australia, please use the ‘Region selects’ link at the top right of this page or visit www.nuzest.com to find your nearest distributor.


  1. Customer Service


Vital Health/Nuzest is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.


  1. Refund Policy


Here at Nuzest, we stand behind our products.  We offer a 100% satisfaction guarantee.


Sometimes for various reasons that are out of our control you may receive goods that are damaged or faulty.


If you are not satisfied with any purchase, please get in touch. Email all order issues and photos to: hello@nuzest.com.au with a photo and brief description with what the issue may be and we will exchange it, replace it, or refund you. Hold on to the goods until we can identity and rectify any issues.


  1. Security Policy


When purchasing from Nuzest your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us at info@nuzest.com.au


6.Monthly Subscription

By purchasing a monthly subscription, you agree to an initial and recurring Monthly Subscription Fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Subscription at any time, subject to the terms of our cancellation policy. First order on subscription is 20% off. All recurring orders thereafter are 20% off.


BILLING: Subscriptions Automatically Renew Until You Cancel


CANCELLATION: You can cancel your subscription via our website by logging in to your Nuzest account. When cancelling your subscription, you must do so before it renews to avoid the billing of the fees for the next Subscription period.