Returns

In Australia Nuzest is sold and distributed by Nuzest Australia Pty Ltd.

1. Change of Mind

Please choose carefully, we reserve the right to not accept the return of our nutritional products due to change of mind.

2. Other Returns

Nuzest Australia will accept product returns and provide you with an exchange, repair or refund (as applicable) where required, if:

• The product is faulty or is not of acceptable quality, or
• Significantly different to those shown or described to you, or
• The product is not fit for its intended purpose, or
• The product is unsafe, and
• You can present your online tax invoice or other adequate proof of purchase.

Nuzest Australia may need to return the product to the manufacturer to determine the nature of the problem. Nuzest Australia reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.

3. Problems With Delivery or Shipping

Even though great care is taken in the shipping process, if your item/s arrives damaged, please contact us at to assess the damage and to work out a solution. You may be requested to provide a photograph of your item/s and /or delivery package to aid a speedy resolution.

For returns, please contact us at hello@nuzest.com.au to arrange collection of the item/s to be delivered back to our warehouse for assessment, exchange, repair or refund.

We reserve the right to charge for return shipping in certain circumstances.

4. Changes To This Returns Policy

Subject always to the operation of the Australian Consumer Law, we reserve the right to amend this Returns Policy at any time. Updates will be posted on this page and are effective immediately.