Terms & Conditions

Pricing

All of our prices are quoted in Australian dollars (AUD), including GST (Goods and services tax). Product prices are regularly updated when price changes are received from our suppliers. International purchases will be charged in Australian dollars and may incur international transaction fees from your bank or financial institution if located outside of Australia.

Shipping & Delivery

We deliver products Australia-wide using Australia Post or registered Couriers. Shipping costs are calculated based on the size and weight of the products you order, and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 2 business days and shipping times are estimated at between 2-7 business days depending on your location.
International shipping: Nuzest sells goods worldwide via a global network of e-commerce sites. If you are shopping from outside Australia, please use the ‘Region select’ link at the top right of this page or visit www.nuzest.com to find your nearest distributor.

Disclaimer

The information on this website is not intended or recommended as a means of diagnosing or treating any physical or mental condition. All matters concerning physical and mental health should be supervised by a health practitioner knowledgeable in treating that particular condition.

Customer Service

Nuzest is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 2-7 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative, a backorder or a full refund.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, or are different to the product purchased on the website.

Security Policy

When purchasing from Nuzest your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us at info@nuzest.com.au.

Full Terms & Conditions of Entry for the Nuzest and RAW C Instagram Giveaway

The Nuzest x RAW C Competition will be conducted by Epik Brands Pty Ltd of 23 Anzac Ave Smeaton Grange NSW 2567 (Promoter). The contest is open to Australian residents only, who are aged 12 years and older. Employees of Epik Brands Pty Ltd and RAW C and their respective parents, subsidiaries, affiliates and advertising and promotions agencies as well as their immediate family (spouse, parents, siblings and children) and household members of each employees are NOT eligible. The conditions of entry are:

  1. Follow @nuzest.aus & @naturalrawc
  1. Tag 2 friends who would love this prize and use 3 emojis to describe what you would make with these delicious goodies!

 

Contest Period: The Contest begins on Friday 2nd November at 10:00 a.m. Australia Eastern Daylight Time and ends on November 8th, 2019 at 10:00am Australia Eastern Daylight Time (the Contest Period). There will be one winner, who will be announced on Friday 8th November at 5pm. The winner will be selected at random, based on meeting the terms and conditions as outlined above. This is a game of skill and chance plays no part in determining the winner.

Winner Notification: The winners will be notified through his/her Instagram profile. If the potential winner cannot be contacted within five (5) days after the date of the first attempt to contact him/her, the promoter may select an alternate potential winner in his/her place from the remaining non-winning, eligible entries.